Return Policy

Following are the details of the comfort home linen return policy that is applicable to all items sold on comforthomelinen.com.

• In case you have received a defective or a damaged product, you will be eligible for a free replacement/ refund or exchange.
• To return an unused defective/ damaged product, or in case the customer is not satisfied with the ordered product, an intimation of the same must be made to comfort home linen via e-mail to rkexportsvrk@gmail.com or by call to +91 8754499957 within 7 days from the receipt of the product, and the product must be returned to comfort home linen within 15 days from the product receipt date.
• If you are sending us an email, it should contain comprehensive details of the defects/complaints of the order/package delivered to you. Please note that comfort linen shall examine the returned products for all such defects/variations, on the basis of the customers’ e-mails.
• The products returned should be in original condition, unused, should have original tags/labels in place and folds intact and returned along with the box in which the product was delivered. The product shall be considered for exchange/ refund only if the customer meets all the above-mentioned criteria.
• Damaged/ defective items must be returned in the original condition (as you received it), along with the box in which the item was delivered.
• In case the product tag is removed/ damaged, return policy will not be applicable for the same.
• Never send back an item without consulting with us.

In case of any queries related to returns, we advise you to call us at +91 8754499957 or email your query to rkexportsvrk@gmail.com.

Please have your Order Number/Registered Email id, Product Name and your Pick-Up Address information ready before you call.